Need a refresher course? Have a new employee?
SOCIALDEALER provides free unlimited training to all of our customers. Training sessions typically last 60-90 minutes, depending on the experience of the users. Users will be trained in all aspects of using the SOCIALDEALER platform, including:
- How to make a quick post to Facebook, Google+ and Twitter
- How to schedule future posts
- How to schedule and upload videos to YouTube
- How to schedule content to multiple dealers by region, brand or group
- How to customize your RSS feeds
- How to post stories from your Content Library
- How to view all scheduled content on the Marketing Calendar
- How to monitor individual stats for each post
- How to check reports on your social media analytics
- Learn what all of the numbers mean and what impact they have on your success
- How to prospect for leads using our Engage (beta) product
- How to view reputation reports by week and month
- How to respond to reviews
- How to share your positive reviews
- How to track social mentions about your brand
- How to track social mentions about your competition
- How to change the competitors you are tracking
- How to post vehicles from your inventory
- How to respond to tweets and comments
- How to run group reports by region, brand or custom group
- Answer any of the other questions you may have on using the platform or best practices for reputation and social media